After migrating the company’s entire datacentre infrastructure to a private IaaS solution, while at the same time maintaining the current network and server logical configuration, the IT director eliminated 50% of the IT engineering staff.
The remaining staff has now shifted focus from a daily server maintenance and upkeep role, to more of a service provisioning, performance, and reporting role.
Which of the following was MOST impacted by this migration?
A. Service design
B. Service strategy
C. Service operation
D. Service transitions